All shipping is delivered via Australia Post unless a courier has been arranged.
Shipping Cost Guide
Regular shipping: $8.25
Express shipping: $10.55
What if my package does not arrive?
If your package is taking longer than you expect, please email us straight away and we will endeavour to track down your package for you.
Your order can be tracked by a tracking number which we will email to you with a contact number in the event you get concerned with your delivery.
If we are unable able to meet our estimated delivery date we will inform you. We are not liable for any losses or liabilities incurred for a delayed delivery time.
We recommend customers provide a safe and secure delivery address like your place of employment as we are not responsible for stolen parcels or uncollected parcels.
Unquestionably we’re always happy to help: So if you have any queries, please don’t hesitate to Contact Us
Exchanges or returns will only be processed within the required 10-day period from date of delivery. No refunds given on sale items, only exchanges accepted. In the unlikely event that you receive a product that is faulty or damaged please contact us within the 7-day period and we will organise a replacement for you. If a replacement is unavailable you may choose another suitable item. If an item is faulty and there is no suitable replacement you may be refunded.
We do not refund initial postage charges for goods returned (other than for faulty items). Items we exchange for you will be resent at our cost. Your own return postage costs are not refundable.
Returning Goods: Please enclose you receipt with your item. Once the items have been received they will undergo a quality review and once cleared, you will either receive your new items (for exchanges), or refund on the cost at purchase (excluding original shipping cost) directly to the credit card used for the purchase. You will receive email notification of this. Return postage costs are your responsibility also.